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Blackstone Blog

Your Investment, Protected by Blackstone Carpets

Blackstone Flooring Warranty

At Blackstone, we stand behind the quality and craftsmanship of every flooring product we sell.

Our warranty is designed to protect your
investment and give you peace of mind —
because luxury flooring should perform beautifully for years to come.

Residential Warranty Coverage

✔ Luxury Vinyl Flooring (LVT):
Limited 25-Year Residential Warranty
✔ Laminate Flooring:
Limited 25-Year Residential Warranty
✔ Hardwood Flooring:
Limited 50-Year Residential Warranty

Our residential warranty covers:

✔ Manufacturing defects
✔ Wear-through of the finish under normal residential use
✔ Staining, fading, and water damage (for LVT and Laminate under specified conditions)

Commercial Warranty Coverage

✔ Luxury Vinyl Flooring (LVT):
10-Year Commercial Warranty
✔ Laminate Flooring:
5-Year Commercial Warranty
✔ Hardwood Flooring:
5-Year Commercial Warranty

Our Commercial Warranty Covers:

✔ Wear-through under normal commercial use
✔ Manufacturing defects

Warranty Conditions

Flooring must be installed according to Blackstone guidelines.
Proper maintenance and care are required to maintain coverage.
Exclusions apply for damage due to abuse, improper installation, water damage (hardwood), or non-recommended use.

For full warranty terms and care instructions, contact your Blackstone representative or download our complete warranty document here.

Location

Blackstone
2622 Irving Blvd.
Dallas, Texas

Hours

Monday — Friday
9am — 5pm

Dallas’s Oldest To-The-Trade Flooring Company

Serving the DFW Metroplex, and the entire continental United States

Contact

info@blackstonecarpets.com
Phone: (214) 748-1570
Fax: Fax: (214) 761-1418